Return & Exchange Policy

For food safety and hygiene reasons, we generally do not accept returns of food products once delivered, except where required by applicable law or where a product is damaged, defective, incorrect or missing.

Please contact us promptly after delivery with your order number, a description of the issue and clear photographs where applicable. We will review the request and determine an appropriate resolution.

Exchanges may be considered for verified damaged, defective or incorrectly delivered products, subject to availability and applicable law. Please contact us before sending anything back.

Where a refund is approved, we will communicate the refund method and expected processing timeline. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Please use our Contact page and provide your order details so we can assist you.